Sustainable Consumer Packaging Case Study

Overview

Haversack partnered with a leading supplier of flexible packaging products to address cost inefficiencies and implement smarter processes, improving day-to-day operations and positioning the client for measurable growth and expansion.

Challenge #1

Full Truckload (FTL) and Less Than Truckload (LTL) shipments were sourced to a single provider, limiting competitive pricing, while manual processes produced high labor costs and overcharges.

Solution

Haversack applied a competitive FTL bid board structure to increase competition and reduce freight costs and created a tailored network of LTL carriers offering better rates.

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Challenge #2

A lack of tracking visibility, freight bill auditing, and limited industry experience on negotiating favorable rates contributed to a drop percentage that fell below industry standards, resulting in poor customer service.

Solution

Haversack implemented Haversack Exchange to improve freight auditing and AP consolidation. Additionally, Haversack TMS and the client services team leveraged business intelligence to identify inefficiencies, analyze spending trends, and set customized KPIs.

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Results

Haversack equipped the client with enhanced visibility and data-driven decisions, enabling a 7% market share increase and successful expansion into 5 new locations.