Our Story

From our Founder & CEO, Chris Nadeau:

Haversack’s story began on January 29, 2016. I was working as an Assistant Service Center Manager for a large national carrier when I was told to relocate to Kentucky or pack up my desk and leave. With a wife, a toddler, a new house, and twins on the way, it was a tough situation but an easy decision. I chose the layoff and the uncertainty that came with it to prioritize my family’s future.

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I began applying for jobs but felt a strange sense of relief every time I wasn’t offered one. If I stepped back into the same role, I could just as easily find myself in the same position again. During my time with national carriers, I saw firsthand the inefficiencies and bureaucracy that stifled innovation and slowed progress. I wanted to influence both how systems operated and how businesses treated their partners and employees.

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Logistics keeps our world moving. Therefore, the systems in place should be simple, resilient, and constantly improving. Beyond implementing smarter technology, I saw an opportunity to build a company rooted in transparency and authenticity.

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By 2017, Haversack was officially in business. The name comes from my Army days: before a mission, a soldier receives a haversack containing all the tools they need to succeed. Likewise, our goal is to equip you with the resources, systems, and confidence you need to operate independently, knowing you can always call us for backup support.

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I started Haversack because I believe the industry can and must be better. I believe in advocating relentlessly for the people who trust us with their business, and that starts with honesty. Shipping isn’t predictable, so we don’t pretend it is. You deserve clear communication, even when the news isn’t perfect.

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“Never a day two” is our motto and the standard we hold ourselves to. We show up every single day with the same initiative and determination to help you get your freight delivered. Most importantly, we don’t stand still. I encourage our team to constantly test new ideas, challenge outdated systems, and embrace change. Progress only happens when you’re willing to question the way it’s always been done.